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Cancellation policy

With the Beanwatch coffee subscription, your coffee arrives freshly roasted at regular intervals. Here's how the subscription works and how to change or end it.

Which coffees

You can see whether a coffee is available on subscription on its product page: that's where you can choose "Subscribe". Seasonal coffees, the book and the tasting set are not available on subscription.

Price and shipping

On a subscription you pay the same price for your coffee as for a one-off purchase. The price shown on the product page when you subscribe applies. Shipping is on us for every subscription delivery.

Delivery

You choose whether your coffee arrives every 2, 4 or 6 weeks. Your first delivery ships like a regular order. We roast every following delivery fresh and send it at the interval you chose.

Payment

For each delivery, we automatically charge the payment method you saved when you subscribed. That's why checkout only shows payment methods that allow recurring payments.

Skip, pause, cancel

You manage your subscription in your customer account, under "Account" at the top of the page. There you can skip a delivery, pause the subscription or cancel it at any time. There is no minimum term and no notice period. A cancellation applies to all deliveries that haven't been charged yet; a delivery that has already been charged will still be sent to you. If you'd like to change the interval or the coffee, just write to us.

Price changes

If the price of a coffee in your subscription changes, we'll let you know by email before the next charge, so you can cancel beforehand if you like.

Right of withdrawal

Our right of withdrawal applies just as it does for any order.

Questions

Write to us at hoi@beanwatch.ch.

Kaffeerösterei Gewinner, Tödistrasse 21, 8810 Horgen, Switzerland